The Netgear router keeps dropping issue can appear whenever the device has any kind of internal issues within it. Usually, you can face this issue if the router is not set in a proper way.

Some other reasons for this occurrence include an outdated router firmware or network adapter. 

Methods to Resolve the Netgear Router Dropping Issue

Now, let us see the various methods that can easily resolve this issue on your device. Therefore, try to follow and apply each of the given methods accordingly as one of them will help you to fix your problem. 

Method 1 – Reconfigure the Netgear Router

Incidentally, you may face this problem if the Netgear Router is not configured properly. Thus, you need to configure the router once again to try and fix this issue. You can do this by simply resetting your Netgear router. 

Therefore, follow the instructions below to do so. 

  1. First, you have to locate the reset button on the back of your Netgear router. You can find its exact location in the manual or you can search it online by entering the model number. 
  2. Now, you need to take a thin object to press this button. It can either be a needle, pin or something equally thin. Then, press and hold the reset button for around 10 seconds. 
  3. After that, the router will revert back to its default factory settings and the LEDs will start blinking. 
  4. Now, turn on your computer and access the router’s settings page. You have to enter the default username and password as all the settings have been reset. Thus, you can find it in the manual or search online. 
  5. Finally, configure your network connection once again by entering the relevant information as provided by your Internet Service Provider. 

Method 2 – Update the Network Adapter Driver 

Another way to fix this issue is by making sure that the network adapter driver of the computer is updated to the latest version. Thus, you can do so by following the given steps. 

  1. Press Windows + X button from your keyboard and choose Device Manager from the options. 
  2. From the list, locate and select the ‘Network adapters’ device category. Double-click on the category to reveal the sublist. 
  3. Now, choose the first driver and right-click on it. After that, choose the ‘Update driver’ option, from the popup menu.
  4. Next, choose the first one that says ‘Search automatically for updated driver software’ and wait for the operating system to search for any updates for the driver. 
  5. Once found, it will automatically download and install the latest drivers in your system. 
  6. Repeat the process for all the network drivers and then restart the computer. Check if you’re still experiencing the problem or not. 

Method 3 – Update the Firmware of the Netgear Router

Alternatively, you should also make sure that the firmware of the Netgear router is updated as well. Therefore, go through the following steps to update your router’s firmware. 

  1. First, open a web browser and then visit the router settings page. The default IP address of the router is present beneath the device and is ‘’.
  2.  Now, input the login credentials on the popup dialog box that appears and then enter the default username and password i.e ‘admin’ and password’ respectively.
  3. At this moment, a router configuration settings will open. Within this window choose the following options ‘Advanced’ -> ‘Settings’-> ‘Administration/Settings’-> ‘Administration’.
  4. On the new page that appears, choose either the ‘Firmware Update or Router Update’ option. Next, when another page comes up then, select the ‘Check’ button.
  5. As soon as you do that, then immediately the router will search for any new updates for the firmware.
  6. At last, if there is an update to the firmware available, then simply click on the ‘Yes’ button. Once the firmware update is over next, the router will reboot.


By following all the steps given above, you should be able to solve the Netgear router keeps dropping issue on your router. However, if you’re still experiencing dropping issues, then you need to contact a technician to help you resolve this issue.